Executive Summary Pro-Life Multimedia is a youth development NGO located at Awoshie, a suburb of Accra, the capital city of Ghana. The organization was established in 2009 and they organize many social programs to aid the development of the youth at Awoshie. This project was carried out with the main aim of identifying and resolving some key human resources management and operational challenges Pro-Life is facing. A needs assessment was conducted within the premises of Pro-Life, and the most crucial needs identified were the need for a performance measurement tool and a strategic planning guide. Performance measurement is a formal process used to measure employee’s behavior and job related attitudes. Performance measurement is important because it enable employees to constantly improve because of the feedback system incorporated. From the need assessment, Pro-Life did not have a performance measurement system and it affected them because it led to some employees taking their jobs for granted. Strategic planning is the process by which members of an organization envision its future and develop the necessary procedures and operations to achieve that future. Strategic planning is important because it serves as a framework for decisions making and it explains the business to others, in other to inform and motivate them. Pro-Life does not have a strategic plan and it has affected their ability to fund operations. To address these issues, an employee performance measurement tool and a strategic planning guide were designed for the organization. The frequent use of the deliverables aforementioned will help Pro-Life to grow and develop since it will enable mangers to effectively direct their employees towards the attainment of the organization’s strategic goals.
